Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about an offshore casino you found through this site? Here is how to reach us and what happens once you do.

How to Get in Touch

The best way to contact us is by email at [email protected]. We read every message that comes in. Telling us upfront what your message is about — a review query, a correction, a partnership question — helps us route it to the right person and reply faster.

We aim to respond within a couple of working days. During busier periods it can take a little longer, but every message gets a reply from someone on our team, not an automated bounce-back.

What We Can Help With

• Questions about our reviews — If anything in our coverage of a casino, its bonus terms, or its banking options is unclear, ask us directly and we will do our best to clarify.
• Corrections — Offshore casino terms, licensing details and bonus offers change often. If you notice something on our site that looks out of date — a bonus that has changed, a licensing detail that no longer holds — tell us and we will look into it.
• Content suggestions — If there's a topic you think our guide to non-GamStop casinos or wider coverage should address, we're open to hearing it.
• Concerns about a specific site — If you had a problem with an operator we've reviewed, whether that's a delayed payout, a confusing wagering requirement, or a customer support issue, let us know the details. It helps us keep our rankings honest.
• Responsible gambling support — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward appropriate resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.

What This Site Can and Can't Do

We are an independent review and comparison resource. We do not process deposits, withdrawals or account verification for any casino, and we cannot intervene in a dispute between you and an operator. If you have an issue with a specific site — a delayed withdrawal, a rejected bonus, or a KYC hold-up — your first point of contact needs to be that casino's own support team, since we have no account access or authority over their operations.

What we can do is take your feedback seriously when we revisit our rankings. Offshore casinos sit outside US state regulation, which means there is no regulator or ombudsman here to escalate a complaint to, and no guaranteed dispute resolution process the way there would be with a US-licensed operator. Reader reports are one of the few checks we have on how these operators actually behave over time, so they genuinely matter to us.

A Note on Accuracy and Independence

We work to keep our reviews of offshore and international casino sites current and honest, covering licensing, game libraries, bonus terms, and payout performance as we understand them. Some of the offers we cover pay us a commission when a reader signs up, but that never decides how a site is ranked or reviewed — our ratings reflect our own assessment criteria, not payment received. If you think we have gotten something wrong, we would rather hear about it and fix it than leave it standing.

Before You Reach Out on Legal or Tax Questions

We sometimes get questions about whether playing at an offshore casino is legal in a particular state, or how gambling winnings should be reported for tax purposes. We can share general information, but we are not a law firm or a tax advisor, and nothing we send you should be treated as legal or financial advice. For anything specific to your situation, please consult a qualified attorney or tax professional in your state.

This site and the casinos it reviews are intended for adults aged 21 and over. If you are unsure whether real-money gambling is legal where you live, check your own state's laws before registering with any operator. And if gambling stops being fun, or you find yourself chasing losses or spending more than you can afford, please reach out for help — the National Problem Gambling Helpline (1-800-GAMBLER) is free, confidential, and available regardless of where you play.